I am getting a blank screen after login.
If you are getting a blank screen after logging in. This might be because of cache issues. For this to get solved, please follow this article below:
POPULAR DESKTOP BROWSERS/ PERSONAL COMPUTER BROWSERS
If you are a Chrome user, please follow these steps:
In the browser bar, enter:
At the top of the "Clear browsing data" window, click Advanced. 3. Select the following:
o Browsing history
o Download history
o Cookies and other site data
o Cached images and files
From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
Click CLEAR DATA.
Exit/quit all browser windows and re-open the browser.
If you are a Firefox user, please follow these steps:
From the History menu, select Clear Recent History.
If the menu bar is hidden, press Alt to make it visible.
From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
Click Clear Now.
Exit/quit all browser windows and re-open the browser.
If you are a Microsoft Edge users, please follow these steps :
In the top right, click the Hub icon (looks like a star with three horizontal lines). 2. Click the History icon (looks like a clock), and then select Clear all history.
Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
After the "All Clear!" message appears, exit/quit all browser windows and reopen the browser.
If you are an Opera users, please follow these steps :
From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data.
In the dialogue box that opens, from the "Obliterate the following items from:" drop-down menu, select The beginning of time.
Select the following:
o Browsing history
o Download history
o Cookies and other site data
o Cached images and files
Click Clear browsing data.
Exit/quit all browser windows and re-open the browser.
If you are a Safari 8 user, please follow these steps :
From the Safari menu, select Clear History... or Clear History and Website Data.
Select the desired time range, and then click Clear History.
Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
Android
The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:
Go to Settings and choose Apps or Application Manager.
Swipe to the All tab.
In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
Exit/quit all browser windows and re-open the browser.
If you are a user of Chrome for Android, please follow these steps:
Tap Chrome menu > Settings.
Tap (Advanced) Privacy.
From the "Time Range" drop-down menu, select All Time.
Check Cookies and Site Data and Cached Images and Files. 5. Tap Clear data.
Exit/quit all browser windows and re-open the browser.
If you are a Safari user for iOS, please follow these steps:
Open your Settings app.
Tap Safari.
Tap Clear History and Website Data and confirm.
Exit/quit all browser windows and re-open the browser.
If you are a Chrome user for iOS, please follow these steps:
Tap Chrome menu > Settings.
Tap Privacy.
Tap Clear Browsing Data.
Choose the data type you want to clear.
Tap Clear Browsing Data.
Exit/quit all browser windows and re-open the browser.
POPULAR DESKTOP BROWSERS/ PERSONAL COMPUTER BROWSERS
If you are a Chrome user, please follow these steps:
In the browser bar, enter:
At the top of the "Clear browsing data" window, click Advanced. 3. Select the following:
o Browsing history
o Download history
o Cookies and other site data
o Cached images and files
From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
Click CLEAR DATA.
Exit/quit all browser windows and re-open the browser.
If you are a Firefox user, please follow these steps:
From the History menu, select Clear Recent History.
If the menu bar is hidden, press Alt to make it visible.
From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
Click Clear Now.
Exit/quit all browser windows and re-open the browser.
If you are a Microsoft Edge users, please follow these steps :
In the top right, click the Hub icon (looks like a star with three horizontal lines). 2. Click the History icon (looks like a clock), and then select Clear all history.
Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
After the "All Clear!" message appears, exit/quit all browser windows and reopen the browser.
If you are an Opera users, please follow these steps :
From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data.
In the dialogue box that opens, from the "Obliterate the following items from:" drop-down menu, select The beginning of time.
Select the following:
o Browsing history
o Download history
o Cookies and other site data
o Cached images and files
Click Clear browsing data.
Exit/quit all browser windows and re-open the browser.
If you are a Safari 8 user, please follow these steps :
From the Safari menu, select Clear History... or Clear History and Website Data.
Select the desired time range, and then click Clear History.
Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
Android
The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:
Go to Settings and choose Apps or Application Manager.
Swipe to the All tab.
In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
Exit/quit all browser windows and re-open the browser.
If you are a user of Chrome for Android, please follow these steps:
Tap Chrome menu > Settings.
Tap (Advanced) Privacy.
From the "Time Range" drop-down menu, select All Time.
Check Cookies and Site Data and Cached Images and Files. 5. Tap Clear data.
Exit/quit all browser windows and re-open the browser.
If you are a Safari user for iOS, please follow these steps:
Open your Settings app.
Tap Safari.
Tap Clear History and Website Data and confirm.
Exit/quit all browser windows and re-open the browser.
If you are a Chrome user for iOS, please follow these steps:
Tap Chrome menu > Settings.
Tap Privacy.
Tap Clear Browsing Data.
Choose the data type you want to clear.
Tap Clear Browsing Data.
Exit/quit all browser windows and re-open the browser.
Updated on: 23/06/2021
Thank you!